Are Customizations Really Possible in Cloud Enterprise Apps?

Every book on accounting and commerce talks about business’ perpetual existence and uniqueness. It is the latter quality that gets emphasized so much that everything that a business needs doesn’t fit in a standard, already made software. The level of customization upto which a product can adapt practically decides its stay in...

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Security Issues while Switching from One Cloud Platform to Another

With more and more organizations choosing to migrate their existing infrastructure to a cloud model, the first move is often to a private cloud for various reasons. Later down the line, however, it may be necessary to migrate again, to a public cloud this time. The reasons for these transitions are numerous, but an evident advantage...

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Accelerating the Service to Execution Cycle

Customers are, without a second thought, the most important part of a business. Building a loyal customer base has long term gains, especially for retail businesses. A fluid service to execution process is thus vital for a business to be successful. A manual system to sort complaints and allocations is highly  inefficient when...

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Cloud Security Issues – A fading worry

2013 is probably going to be the year in which a large proportion of users would board the Cloud ship. That being said, at the back of their minds many people have an ‘unreasonable’ fear of facing security issues with the technology. With the advancement in Cloud tech, there are very few real security threats present for the...

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Metrics to Look for in the Cloud SLA

Cloud technology has revolutionized IT solutions. And it’s nascent. As a result, a haphazard transition from traditional IT setup to Cloud may recoil undesirably. To protect yourself, you don’t need to know every little detail of how the technology works; understanding the Service Level Agreement (SLA) is your primary shield....

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Cloud Computing: Trends To Expect In 2013

It started out as an experiment which only the large enterprises could afford, but now Cloud has become a realistic platform for even small and medium businesses. 2012 had been an eventful year for the Cloud, but with IT, it only gets better and bigger as time goes on. So what does 2013 have in store for Cloud? Cloud Computing will...

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Why should you move to Cloud?

With the word Cloud buzzing all around the IT world, there would be few businesses which haven’t thought about moving to Cloud. However, for one reason or the other, there seems to be something that holds small and medium business back from making the switch. But, Cloud is undoubtedly, the next stage of IT evolution. So, why...

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Impact of Cloud contact centre on Business

With nearly all the customers desiring to talk to a helping agent for resolution of problems, having a call centre isn’t an ‘optional’ facility anymore. Today’s contact centres are up against challenges which are common to many service-oriented businesses –demand for higher revenues, higher quality and need for...

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Choosing Cloud-based website security services

In the web, where everything is vulnerable to attack, no one desires to keep a website wide-open to attacks. Small and Medium Business (SMB) website owners invest quite a lot to attract quality traffic, but no one wants a malicious bot scanning your website for sensitive data or anything which can be used for spamming your...

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Securing Cloud File Sharing

Transferring large files over the internet have always been a problem. Even at a personal level, one quite frequently needs to send files larger than the usual 20 MB emailing limit. Situations are worse at the enterprise level. With the current security concerns, the good-old FTP isn’t feasible. With the cloud revolution at the...

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