Ramco's Business Process Consulting services

Aim to significantly change the way you do your business

To compete in today’s changing and challenging business environment, you need to execute your business processes more effectively and efficiently. A periodic assessment to reexamine whether your existing systems, practices and methods are aligned to your corporate strategies; and whether they can adapt and accommodate the ‘changes & challenges’ becomes inevitable. Delay in reexamining your overall business processes may lead to a ‘rigid environment ‘with overly complex or inefficient legacy systems and processes, hampering your growth.

Ramco can help you reexamine and improve your business processes. Our Business Process Improvement (BPI) Practice employs a systematic approach to help any organization make significant changes in the way it does business. Ramco’s BPI Practice aims for a complete transformation of an organization’s performance, not simply a series of incremental adjustments.

Ramco’s Business Process Improvement methodology takes a holistic approach, first examining how your company’s key processes align with the company strategy. Next we analyze business processes to learn how each process is supported by your organization and enabled by your systems.

With this knowledge, Ramco’s BPI experts design new processes that will enable you operate efficiently and maximize value. Benchmarking Key Performance Indicators (KPI’s) tracks and provides measurable results for all aspects process improvement.

When your business changes, your processes change


Our Methodology

Carrying out BPI is a major project that will transform every aspect of an organization. Ramco’s project managers employ PMI (Project Management Institute) methodology to track the project budget and schedule, communicate status throughout the organization, and control project changes and scope.

Our BPI Methodology consists of five major steps.
  • Assessment
  • Define Solutions
  • Prototype Solutions
  • Implementation
  • Continuous Improvement

Assessment

Ramco consultants perform a thorough review of your organization’s processes and supply chain to assess total impact. Assessment consists of the following steps:

  • Kick-off and Project Planning
  • Data gathering
  • Analysis and evaluation
  • Process modeling
    • Develop recommendations to improve analyzed focus areas along process improvement goals:
      • Reducing operating costs
      • Increasing efficiency and operational flexibility
      • Raising quality/accuracy levels
      • Shortening process cycle times
      • Enhancing customer service (both internal and external)
      • Promoting timely reporting, communication and feedback
      • Improving labor efficiency and effectiveness
    • Prioritize recommendations based on desired results:
      • Potential savings (both quantified and qualified benefits)
      • Ease/impact of implementation

Define Solutions

Ramco consultants work together with you to select and refine the recommendations and process improvements, collaboratively developing a realistic implementation plan.

  • Identify quick wins
  • Define future goals
  • Perform gap analysis on organization and skills
  • Define enabling requirements for both systems and organization
  • Select tools (Lean, six sigma, BPR, ERP, Change Management)

Prototype Solutions

Once defined, your organizational solutions are prototyped in both a simulated and a low-risk, live environment to isolate and resolve all issues prior to implementation.

  • Create procedural documentation to assist in implementation
  • Train employees on new processes
  • Recognize and address organizational changes
  • Refine and finalize implementation plan

Implement

The streamlined final plan is implemented using KPIs to proactively track progress and performance and communicating back to leadership regarding key indicators:

  • Change management
  • Project management
  • Communications plan
  • Formal issue identification and resolution

Continuous Improvement

Ramco solutions utilize unique methodology to provide a foundational, reiterative framework that helps your organization continuously improve.

  • Promotes reflective culture for constant progress
  • Defines continuous improvement methodology
  • Analyzes process to identify additional areas for improvement