Quality Management

Addressing the first requirement of every customer - Quality

Quality management includes customer-driven quality, top management leadership and commitment, continuous improvement, fast response, actions based on facts, employee participation and above all a quality management culture. Each part of the company is involved in total quality, operating as a customer or supplier to one another.

Ultimately whatever be the industry in which you’re present or the size, to survive and succeed in the present scenario, it is imperative that you maintain a very high quality at all stages of manufacturing and distribution

Quality Management module in Ramco ERP on Cloud addresses:

  • Procurement & Subcontract process (for Goods or Services): During the Goods receipt or on completion of Services, the quality parameters and attributes can be captured. This serves as the basis for clearance, usage and supplier payment
  • Inventory & Storage: During the storage of materials, a periodic quality check can be done to assess the quality
  • Production: During the start of a batch or a new product, or periodically – it would be required to check and record the Quality at different stages based on which action pertaining to re-work, recalibration, tool setting, etc would be undertaken
  • Sales & Dispatch: Quality inspection can also be carried out before dispatch of goods
  • Project Tasks: Quality check could be done for tasks being executed as part of a project

Some of the specific features pertaining to quality include:

  • Facility for In-process Inspection and Quality Clearance
  • Ability to define control points based on control factors like Warehouse, Master Recipe, Supplier, Customer, etc
  • Ability to define inspection plan for each control point
  • Ability to have attribute / non-attribute based (check list) inspection plan
  • Facility to define standard operating procedures
  • Ability to capture Analysis methods for attributes
  • Ability to specify attribute values for each inspection plan
  • Ability to override sample result status
  • Ability to suggest lot change / item change based on Quality Clearance Feedback

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