Ramco ERP on Cloud
Sales & Distribution
Ensure the Longevity of Your Business by Keeping Your Sales Function Healthy.
Ramco SCM Sales and Distribution gives you the power to streamline and automate the complete sales and distribution function of your business. The solution helps you manage global business with ease, with multi-currency and multi-country features.
Ramco SCM Sales and Distribution supports a highly distributed sales functionality and geographically or functionally spread sales setup in terms of ordering, shipping, invoicing and receiving locations.
The sales management solution integrates seamlessly with inventory, marketing, production and finance. So, you can get complete visibility across the order-to-cash processes, identify cross-sell/ up-sell opportunities, sell and deliver services effectively, accelerate cash collections, and develop a customer-centric business strategy.
Ensure Effective Lead Management-Gain Trust of the Prospect.
Ramco SCM Lead Management supports tracking of customer contacts, from the opportunity generation stage to engaging effectively with the prospect to ensure a long lasting relationship. The solution helps you analyze the quality of your leads, the health of your pipeline and ensure that you are able to grab the right opportunities at the right time.
- Effectively set controls and track opportunity management activities, end-to-end, to enhance customer acquisition.
Ensure Customer Delight.
Ramco SCM Order Management supports the sale order management process end-to-end. The solution enables you to raise orders including quotation-based orders, direct orders and consignment orders. You can also track pending shipments, shipments made for the day, and those that missed the delivery date. You can record the advance collected, if any, and raise a customer advance, if necessary. The Order Management solution helps you support centralized and decentralized shipping. You can also maintain other key information such as letter of credit (LC) details, shipment preferences, and inspection details. The solution enables you to track your daily sales, product movement, sales positions, and every sales person’s effectiveness. At the same time, you can also obtain detailed real-time information on customers’ credit worthiness, pending dispatches, shipments and invoices made.
- Manage and service low- as well as high-volume orders with ease and accuracy.
- Track all pending shipments and service orders without a miss.
- Record payment status for all orders with precision.
Impress the Customer with the Efficacy of Your Order Shipment Process.
Ramco SCM Shipping enables you to accomplish the various tasks associated with outbound material, beginning with planning for shipments and culminating in the delivery of goods at the customer premises. You can have a centralized control of all shipping operations and prioritize customer orders. The intuitively designed Pack slip interface allows you to carry out multiple operations with ease.
- Establish a centralized control over all shipping operations.
- Prioritize customer orders and plan meticulously for their shipment, from your docks to your customer’s.
- Create pack slip, allocate & issue materials from inventory and ship material to the customer using a simple interface with minimum data entry.
Take Your Business Offerings To The World.
Ramco SCM Exports includes features such as pre-shipment documentation- letter of credit, documentary credit details, calculations of FOB value, commissions, etc., and post-shipment documentation – SB/GR Reconciliation, pro-forma & commercial invoice, bill of lading details etc. that make it easy to cater to customers across the globe.
- Make a mark on the global arena.
- Service export orders, meticulously.
- Comply with elaborate export-related formalities with ease.
Make Sure Your Customer Stays Loyal.
The Ramco SCM After-Sales Service helps you effectively address the after-sales service requirements of your customers by providing adequate tools and methodologies for handling customer complaints, replacing faulty products, carrying out annual maintenance and more.
- Establish a lasting relationship with your customers and ensure they stay smiling.
- Address customer complaints and grievances, timely and sensitively.
Bring your Customers Closer.
Ramco SCM Customer Portal allows your customers a peek into your supply chain. Your customers can login to the Customer Portal, raise queries, create orders and follow up on order status, shipment, billing & payment history, etc. in real time. At the same time, you retain control and manage the access to information.
- Enable your customers to access their information anytime, from anywhere.
- Save time and effort in servicing your customers by making them self-reliant.
- Establish a transparent flow of information between you and your customers.