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Customer Service
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Enable best in class service levels
The Ramco Process Production solution enables manufacturers to offer competitive after sales service through efficient customer complaints resolution, product recall management, and materials lost in transit handling.

Most process manufacturers need to offer these services to remain competitive in today’s marketplace, but few process manufacturing solutions offer the tools to build a best in class internal capability for customer service.
 
 
  • Formula Management
  • Formula Level Security
  • Process Modeling
  • Production Planning & Scheduling
  • Plant Operations
  • Quality Control
  • Procurement
  • Inventory Control
  • Customer Service
  • Financials
  • Business Analytics
  • Process Optimization
  • Real-Time Integrator
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