Ramco’s Managed HR Services

Designed to free you from routine tasks and focus more on strategic initiatives

Organizations can no longer overlook HR outsourcing as a cost saving measure. In today’s business climate, needless to mention the growing competition and shrinking boundary lines, organizations need to consider human resource outsourcing as a strategic initiative rather than a cost saving attempt. Seeking experts to manage HR processes is definitely a prudent way that frees existing resources to concentrate more on organization’s core competencies and add value to bottom-line.

While the benefits of outsourcing are evident, you need to choose the right partner who understands your business, people and processes so as to provide the best of services to your satisfaction. Ultimately the arrangement should transform the way your human capital is managed and deliver tangible benefits.

At Ramco BPO’s Human Resource practice, with the virtue of our IP3 framework we take a more holistic approach towards outsourcing where we go beyond the boundaries of a service provider and partner with our customers to significantly transform their business processes. Our world-class HR solutions, infrastructure, domain experts and quality services can help you address your regular recruiting challenges, overwhelming administrative workloads and reduce costs significantly. By outsourcing your HR requirements, your HR professionals can focus on strategic initiatives while we focus on improving efficiency and productivity.

Ramco BPO services for HR take care of On-boarding process, Data Management, Time & Attendance, Co-ordination with Payroll vendor, Separation, Reporting and Helpdesk support.

Currently, Ramco Managed HR Practice offers the following services:

On-boarding
  • New Hire documentation
  • Post acceptance
  • Post hire
Data Management
  • Creation & maintenance of Personnel files (Hard & Soft copies)
  • Update personnel file based on promotions, transfers, etc
Reporting
  • Monthly or quarterly
Time & Attendance and Leave Management
  • Leave administration, leave rule updation
Co-ordination with Payroll Vendor
  • Timely inputs related to new joiner, promotions, transfers, etc
Separation
  • Notifications & documentation
  • Preparation of pay calculation for separation
  • Liaison with Payroll vendor
Helpdesk
  • Manage Employee queries
  • Email, web queries

The Ramco Advantage

  • Only Service Provider that can provide both models - Total Outsourced and Product with technical support
  • Proven Ramco HCM product – Has enabled hundreds of organization across the globe leverage on flexibility and scalability.
  • Business-requirement-driven workflow rules, for all self-service options:
    • Authorization
    • Re-routing
    • Escalation
  • Seamless Horizontal and Vertical Scalability through entire spectrum of HR & Payroll Processes.
  • User-friendly screens / application
  • Domain expertise in enterprise-wide processes interfacing with HR & Payroll.
  • Dedicated Product Management Council for HCM (Human Capital Management) – Having a team of HR & Payroll Professional working on the next generation application with constant updation on the features
  • Quick Change: Quick incorporation of changes in process.
  • Access anytime – anywhere: browser-based application, which can be accessed from any machine, subject to security.
  • Security: Multi-directional, Multi-level security.