Ramco’s next-generation enterprise solutions for Governments

Designed to help you serve better

Worldwide Governments are embracing innovation in technology to achieve greater operational efficiency and respond better to citizen demands for improved public services. As the old distinctions between the public and private sectors are no longer relevant, governments and its entities understand that to provide high-quality & single-window services in a quick span of time preferably through multi-channel modes, leveraging emerging technologies could be the panacea. Moreover, they also foresee that such efforts will help them become closer to its citizens and other stakeholders.

A robust and flexible IT infrastructure that make the various participating departments work as a single body and offer the necessary transparency to both Government and Citizens, ideally could be the starting point.

At Ramco, we understand your needs and compulsions and how IT can be an effective tool for development and a powerful instrument of change. We enable you to effectively transform your existing IT infrastructure into a more flexible business process platform, so that you can continue meet your citizen’s expectations, substantially cut operational expenditures, improve service delivery and transparency, implement policies or move towards large scale technology transformation.

Ramco has successfully designed and implemented many game-changing solutions ranging from point solutions to large-scale deployments encompassing many Governance processes across entities such as Municipalities, Corporations and Public Sector Units worldwide. At the heart of these offerings is our highly flexible Ramco VirtualWorks - a collaborative solution innovation platform that delivers flexible business processes and focused analytics. Its unique collaborative co-creation process results in enterprise solutions that fit like a glove, and integrate seamlessly with any other technology systems, platforms and applications.

Ramco’s pre-built solution for Governments covers a full spectrum of Governance processes including Customer Care, Property Taxes, Billing, Collections & Debt Management, Contract and Project Management, Financial Management, Supply Chain Management, Human Capital Management, Payroll and Business Analytics. These processes are configurable to suit the specific needs of Governments - be it a municipality in South Africa or a provincial Government in India.

Ramco’s Technology

Based on Ramco VirtualWorks, Ramco solutions for public sector provide companies with the flexibility they need to rapidly respond to evolving corporate imperatives, regulatory changes, and market conditions. Rather than re-deploy enterprise systems as the company reacts to these changes, the underlying platform can leverage business process models to quickly compose new business assets for true “change on demand.”