Service-to-Execution
Adopt a customer-centric approach all the way
Ramco ERP on Cloud knows that your clients can make or break your business. The service to execution process is therefore designed to help you respond to your clients more quickly and effectively. It enables you to automate and manage the entire Service-to-Execution business process—including customer service order management, on-site service management, billing and receipts. The streamlined processes are geared to help you control your service costs better, increase margins, build loyalty, and expand your customer base and offerings.
With Ramco ERP on Cloud, you can:
- Define your service offerings
- Track service enquiries
- Enable technician mapping to service enquiries
- Process service billing with insurance claims
- Facilitate order management and availability
- Enhance field force management and effectiveness
- Enhanced service parts supply management and demand management
- Automated service billing
- Streamlined billing for third parties