Ramco’s next-generation enterprise solutions for the Service Sector

Designed to help you serve better

Over the last few decades service sector has emerged as the largest and fastest-growing sector in the global economy. The rapid growth has lured several participants, thus making the business landscape extremely competitive. To sustain and grow in such an environment, service sector enterprises need to effectively address several challenges.

Given the unique nature of the service sector, i.e. dealing with intangibles, companies often face a lot of surprises and crisis with last minute demands coming in from customers, hence tracking and tracing customers’ history becomes crucial. Besides, being people- intensive sector, managing and maintaining the main asset – ‘Human Resources’, require efficient human capital management systems and policies.

Further, the underlying characteristic of the sector is forcing companies to move up the value chain and incorporate best business methods. They need to predict and analyze near-term requirements, optimize costs, scout perpetual revenue generation opportunities, meet stringent regulations and truly become a global company with a local focus.

By no stretch of imagination will these be easy. The key to the sustained growth lies in deploying a robust and flexible enterprise solution that would help service sector companies continually innovate, streamline and automate changing processes across the value chain in all weathers of the economy.

Ramco can help service based enterprises innovate, compete and win. By the virtue of servicing several global companies for years, we can provide innovate and flexible solutions specially designed to address the unique challenges faced by the service based enterprises. Our highly sophisticated and future-proof solutions offers in depth functionalities that can help you streamline your internal business processes, manage your vast and diversified workforce, access instant and accurate information, forecast & plan budgets, complete projects on time, manage payables and receivables, adhere to regulatory norms timely and serve customer better.

Based on Service Oriented Architecture (SOA) standards, Ramco’s solutions to service sector are technology agnostic and integration ready with existing or new applications. By re-using existing assets and with faster delivery time frames, Ramco solutions help you to realize more value for lower investments.

Ramco offer exclusive solutions for the following sub verticals of the service sector:

  • Security & Guarding
  • Facility Management
  • Healthcare
  • Education

Ramco’s Technology

Based on Ramco VirtualWorks®, Ramco solutions for service sector provide companies with the flexibility they need to rapidly respond to evolving corporate imperatives, regulatory changes, and market conditions. Rather than re-deploy enterprise systems as the company reacts to these changes, the underlying platform can leverage business process models to quickly compose new business assets for true "change on demand."