Business Analyst

Qualification : BE/MBA from reputed Institute with 3-5 yrs experience in CRM implementation
Location : Chennai
Experience : Experience Range 2 to 5 years in ERP projects / Logistics Business

What skill sets are we looking for?

    • Implementation Experience of Sales, Service & Marketing modules
    • Knowledge on Portal, Quotation, CRM
    • Strong Customer engagement experience and self-driven
    • Knowledge on Procurement, BOTS/ Google Assist is value add
Your Role and Responsibilities
Will be a part of the Customer Service team of Logistics practice with responsibilities including development/ implementation of Customer Service module. Customer service module comprises of - CRM/ Portals/ Notifications on critical business communications to internal and external stake holders | Duties and Responsibilities will include Product development/ Implement new functionality| Business and process analysis | Requirement Mapping| Solution mapping and design/ system & Integration | Liaising with developers and clients - act as a point of communication

Why should you join us?
Ramco Systems is part of the USD 1 Billion diversified conglomerate the Ramco Group of companies. Ramco Systems is a fast growing enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of Global Payroll ERP and M&E/ MRO Aviation software for Aerospace and Defense. We operate in 24 locations across Asia USA Europe ANZ Middle East and South Africa. Please visit www.ramco.com to know more about us.

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