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Digital Transformation, Inspired by Innovation – Annual Report 2020

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Fiscal Year 19-20 Highlights

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In the world of business today, speed matters more than anything else, and Digital Transformation will be possible only when organizations are agile. Transforming operations will bring in operational excellence that will be driven by technology thus paving way for innovation and excellence. This is where Digital Transformation steps in. We, at Ramco, continue to emphasize on the fact that a true Digital Transformation is all about results that should be driving an improvement that is not just incremental but substantial. What was expected to become a need by 2025, has now become urgent and important.

Ramco Systems signs deal with DLF Limited for ERP Transformation

- January 27, 2021

New Delhi / Chennai, INDIA – January 27, 2021 – Global enterprise software specialist Ramco Systems announced that it will implement Ramco ERP Software at DLF Limited, India’s leading real estate provider to digitally transform DLF’s business operations end to end.

Ramco Systems will implement its next-gen intelligent ERP with real estate specific modules including Finance, Procurement, Property Development & Sales, Leasing & Utility billing, Asset Management and Project Management. In addition to automating and integrating all construction, marketing, sales and rental operations, the project aims to redesign processes using the latest digital technologies. The solution will provide DLF management with real time information and control from anywhere and anytime, right from mobile.

The transformation program will aim at greatly enhancing the customer journey with an end-to-end digital experience. Pro-active alerts on mobile and friendly chat bots would automate routine customer interactions. Every aspect of the operations of DLF are being reviewed and a new process using Digital technologies will be implemented. Beyond harmonizing and standardizing data on a unified platform, Ramco’s enterprise platform will focus on optimizing business processes and operations thus improving productivity.

Vivek Anand, Group CFO, DLF Limited said “We have a decade long relationship with RAMCO. The ERP solution will allow us to access highly predictive and prescriptive analytics as we enter the next phase of growth. The digitisation offers our customers and internal stakeholders a seamless ERP and digital experience.”

Virender Aggarwal, CEO, Ramco Systems, said, “As a numero uno brand in Indian Real Estate, DLF is a name to reckon with and we are excited to partner with them in their digital transformation journey. Our understanding of the real estate process and DLF’s business gives us great confidence that Ramco ERP will help DLF standardize on industry best practices while leveraging next gen technology for process optimization and delivering superior customer experience.”

Ramco ERP has been delivering significant innovation, cost savings, and superior business processes to global organisations. Ramco’s focus on usability, context-awareness, mobility, overall flexibility and comprehensive functionality has enabled smooth technological transitions for customers.

About DLF Ltd:

DLF is India's leading real estate developer and has more than seven decades of track record of sustained growth, customer satisfaction, and innovation. DLF has developed 153 real estate projects and developed an area of approximately 330 million square feet. DLF Group has 210 msf (approx.) of development potential across residential and commercial segment. The group has an annuity portfolio of over 35 msf (approx.). DLF is primarily engaged in the business of development and sale of residential properties (the “Development Business”) and the development and leasing of commercial and retail properties (the “Annuity Business”).

DLF Limited, has been recognised as an index component of the Dow Jones Sustainability Indices (DJSI) in Emerging markets category. This recognition demonstrates DLF’s track record for its governance, social and environmental initiatives. While DLF is the only real estate company from India to be included in the DJSI index, it joins the ranks of just 11 companies from India to be recognised for the benchmark for Corporate Sustainability, it also received 16 Sword of Honour – by British Safety Council 2020 – The highest number received by any company globally in a single year.

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