Support Millions of Viewers Without Missing a Moment
Automate subscriptions, content discovery, and support across platforms—delivering smooth experiences at peak traffic.
Reimagining Customer Support for Modern Media & Entertainment
Content Discovery & Recommendations
Help users find shows, movies, articles, or games tailored to their preferences.
Subscription & Plan Management
Handle upgrades, downgrades, cancellations, and billing questions.
Playback & Technical Issues
Resolve streaming errors, buffering issues, device compatibility, and access problems.
Payments & Refunds
Manage failed payments, refunds, and promotional offers seamlessly.
Account & Parental Controls
Assist with profiles, parental restrictions, and viewing preferences.
Single Unified Platform for all your CX Needs
Ideate
Identify high-impact use cases across subscriber onboarding, content discovery, billing support, plan upgrades, and churn prevention — increasing engagement, retention, and lifetime value.
Build
Design AI workflows in simple natural language, connect to streaming platforms, subscription systems, and CRM via APIs, with brand-aligned guardrails.
Optimize
Track engagement, retention, upsell conversions, and containment rate to maximize subscriber lifetime value.
Scale
Handle global audiences and peak traffic events while maintaining seamless viewer experiences.
