Introducing a game-changing Facility Management Solution that operates like an ecosystem, revolutionizing the way businesses manage their operations. Our FM Solution seamlessly integrates various organizational functions into a holistic network, creating an interconnected web of operations that flow together seamlessly.

Ecosystem Resource Planning
Request DemoA solution that just FITS
Ramco Facility Management Services ERP has been specifically tailor-made to support the 'soft' and 'hard' service needs of your industry, which is the right fit for you.

Flexible to another level
Modular solution purpose-built for the FM industry

Insightful mobility
Mobile apps for instant work reporting and inspections on-the-go

Transparent tracking
Track resource allocation and work completion status in real time

Scalable like your business
Scale up users, transactions and service providers as your business grows.
A comprehensive Framework
We help you optimize your operations, collaborate with your ecosystem and maximize returns from your assets.

Benefits of Ramco Facility Management
50% effort reduction in the customer contract assignment to service provider lifecycle
85% reduction in back-office person-hour reduction in the order-to-cash cycle
85% reduction in vendor enquiries through an intuitive vendor portal
20% increase in CSAT score
88% reduction month-end vendor payment reconciliation time
The intuitive, problem-solving ERP you’ve been waiting for
You know your business inside-out. We help you see it outside-in. Our software helps you get a 360-degree view of your core business areas with a click of a button.
Services Management

The problem statement
Facility managers struggle with issues like service-based contracting, invoice generation and collection, contract maintenance, real-time work tracking, revenue leakage, and customer experience.

The solution
Our FM Solution helps with contract management, online attendance tracking, cost-effective operation management and monitoring customer complaints, while giving you real time site-level visibility.

Ecosystem Management

The problem statement
Collaboration between an ecosystem of customers, franchisees and subcontractors is the key to success for an FM company. Organizational boundaries mean real-time visibility into contracts, service orders and customer complaints can be a challenge.

The solution
Our solution ensures transparency and collaboration by providing dedicated customer and service provider portals. Customers can track important service requests and tickets, while service providers can monitor assigned work orders.

Asset Management

The problem statement
Facilities require smooth functioning assets but managing them can raise issues such as tracking real-time asset condition, scheduling preventive maintenance, managing spare parts inventory, and organizing tool availability.

The solution
Our end-to-end solution manages all phases of the asset lifecycle, thus lowering the total cost of ownership while extending the life of assets. Organizations can optimize productivity, monitor critical assets, plan need-based stock requirement and manage expenses efficiently.

For effortless savings...
70%
reduction in customer enquiries using Customer Portals
85%
eduction in direct vendor enquiries using Vendor Portals
70%
increase in customer satisfaction score
1.5%
of annual revenue saved through digitization and automation
Services where Ramco can make a difference

Construction Builds

Operations and Maintenance

Facade Cleaning Services

Guarding services

Janitorial Services

Housekeeping

Energy Management

Landscaping Services

MEP and Hard Services

HVAC Services
Your FMS Digital Transformation starts here!
At Ramco, our solution suite enables the real estate, maintenance, security and hospitality industries to use state of the art technology, to create a seamless value chain.





Excellence stories
Facilities Management and Commercial Cleaning Services
OpenWorks
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See how Ramco’s integrated ERP solutions helped OpenWorks, a leader in manufacturing, view their business outside in obtaining complete visibility into their operations by Creating Service Provider Transparency.
What Openworks asked
- Collation of data strewn across legacy systems
- Access to systems that provide transparency through portals
- Effective way for customers to interact with headquarters
- Tracking customer satisfaction
What Ramco delivered
- Integrated information system encompassing all functions with seamless integration with CRM
- 360-degree view of operations to complete visibility into operations
- Automated customer billing and optimized franchise assignment processes
- Customer relationship management and retention by reducing turnaround time.
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See how Ramco’s flexible ERP solutions helped G4S, a global leader in security, make the lives of 300,000 employees easier and increase their customer retention.
What G4S asked
- Collation of data strewn across legacy systems
- Access site-level information across 120 countries
- Managing a workforce of over 300,000 employees
- Tracking customer satisfaction
What Ramco delivered
- Integrated information system encompassing all functions
- 360-degree view portal to ensure visibility and transparency
- Automated payroll, attendance and HCM for employees
- Customer relationship management and retention
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See how Ramco’s Solution Suite helped DLF - India, a real estate leader, maintain a steady turnover of INR 3651Cr.
What DLF asked
- Collation of data strewn across legacy systems
- Focused analytics dashboard for real-time decision making
- Expand rapidly into retail and corporate segments
- Enhance customer satisfaction
What Ramco delivered
- Integrated information system for residential, retail and commercial
- 360-degree view portal to ensure visibility and transparency
- Flexibility for evolving business models
- Consolidated customer information and automated initiation

OpenWorks Trusts Ramco
We selected Ramco’s ERP Software to enhance our customer service, automate our billing and payment processes and obtain complete visibility into our operations
- Ed Pim, Senior Vice President of Operations and Experience

G4S IT Trusts Ramco
Ramco provided a very good fit, both from the point of view of their functional suitability, as well as for our commercial requirements. It was a very good decision.
- Mr. Jogesh Ramaswamy, CTO

Dusters Total Solutions Trusts Ramco
With RAMCO, the customization is way easier. Also, the implementation is done by the company itself and not by a partner… If I have to do this whole process again, I would choose RAMCO again.
- Brendon Pereira, VP, Corporate Planning and IT



Our Customers




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