How Intelligent Automation is simplifying MRO customer work package induction
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‘Efficiency in every step’ is the need of the hour for MROs to meet the key demand of customers – delivering with faster TAT at optimized cost. And this can only be possible with infusion of technology as core of their operations. Our innovation in automating customer work package induction is one such area that can bring seismic changes the way MROs induct work package with MRO software.
MRO service providers typically receive work package in PDF format from their airline customers. It is a laborious job to process PDF based work packages manually for extracting the planning information and to split and associate individual task cards for execution. Typically, this effort may take a week or two by planner for processing this information depending on the size of the work package. With MRO aviation software, this process is streamlined significantly.
Ramco’s fully automated solution, ‘e-publications’, has the capability to read and understand the content within the PDF Work packages and extract them into the desired format. It can also split the task cards from a consolidated pdf to individual task cards and associate it against the task. This is explained through the four-step process below.
Split Consolidated PDFs
Leveraging OCR technology, system can read and identify certain data like MPD, task number. Whenever number changes in the PDF, the split is performed. The other references for split are bookmarks, keywords, and page numbers to manage the variations in PDF structure. With help of platforms like python libraries, this reduces the time to process, making it a crucial feature of effective MRO aviation software.

Extract Task Information
Like split process, tool can read and identify data items in the PDF to extract relevant data. The typical extraction consists of task details from INDEX/Tally Sheet, Panel Details,Tool Requirements, Document References etc., from the task cards. This Information is exported to M&E application where it is utilized for planning the work and providing accurate cost estimates, showcasing the power of MRO software.

Import AMM Task Cards: One of the outputs from extraction process is the Document references from task cards. Equipped with RPA (Robotic Process Automation) Technology, the tool automatically logs into OEM portal with authenticated login to download all AMM Cards required and map them for executing the tasks in Work Package, emphasizing the efficiency brought by MRO aviation software.
Intelligent Cost Estimation: Extracted data from the task card is compared to the existing task library to gain insights and to plan the next set of actions. Leveraging AI/ML, system projects the estimated manhours for the tasks by using historical data available. It also projects the possible non-routine exposure for a routine task. This information is used to perform accurate cost estimations, highlighting the advanced capabilities of MRO software.
Business Impact: All the tasks aforesaid mentioned when done manually take a week or more. With the help of this tool, planner’s time and efforts are reduced by 70 - 80% based on our internal studies. Now that all work is done by system, the only job for planner is to keep an eye on the exceptions during this process, underscoring the transformative impact of MRO aviation software.
Enterprise asset management (EAM) involves the management of mission critical assets of an organization throughout each asset's lifecycle. EAM is used to plan, optimize, execute, and track the needed maintenance activities with the associated priorities, skills, materials, tools, and information. The aim is to optimize the quality and utilization of assets throughout their lifecycle, increase productive uptime and reduce operational costs.
Enterprise asset management (EAM) involves the management of the maintenance of physical assets of an organization throughout each asset's lifecycle. EAM is used to plan, optimize, execute, and track the needed maintenance activities with the associated priorities, skills, materials, tools, and information.
The software helps in effective maintenance of assets through preventive, predictive, shutdown and breakdown maintenance strategies. The system also helps enterprises mitigate equipment risks by enhanced safety standards. The streamlined operations and improved asset performance helps organizations increase their investment effectiveness.
EAM is important because it helps organizations track, assess, manage and optimize asset quality and reliability. Asset intensive Organizations have hundreds, thousands, even millions of assets which needs to be maintained to maximize / optimize life of these assets to increase the return on investment.
The key features of effective EAM are:
Asset Intensive companies under the following Industries :
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This differs on case to case basis, based on the type of installation and unique industry specific requirements. Contact us for a meeting and schedule a demo.
This differs on case to case basis, based on the type of installation and unique industry specific requirements. Contact us for a meeting and schedule a demo.
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Mouli Sourya is a Solution Advisor at Ramco Systems with 7 years of experience in aviation consulting. He specializes in CAMO (Continuing Airworthiness Management Organization) and maintenance for airlines, MROs (Maintenance, Repair, and Overhaul providers), and specialty operations, driving efficiency and compliance across complex environments. With a background in drone design and manufacturing, Mouli focuses on developing innovative use cases that make aviation smarter and more efficient. His expertise bridges technology and operations, enabling organizations to adopt future-ready solutions. Passionate about innovation, Mouli brings a fresh, forward-looking approach to problem-solving. Outside of work, he is an avid aeromodeller who enjoys building and flying model airplanes.
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