Professional Services Automation

Professional Services Automation

Integrated ERP solution for the services industry


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The role of professional services industry is forcing companies to move up the value chain, analyze near-term requirements, optimize costs, and scout revenue generation opportunities.

To address these, Ramco’s Services Resource Planning (SRP) solution delivers integrated enterprise solutions that can boost an organization’s ability to hire, train and retain workforce, implement projects, manage finances and provide superior customer service levels.

Ramco Services ERP provides an end-to-end solution for customers of service industry by integrating key functions such as HR and Finance with Project Management. It also offers project-based billing and project tracking. The solution supports multi-company, multi-currency configuration with global consolidation.

Ramco SRP Empowers you to Efficiently Manage

Contact to Contract (C2C)

Manage lead generation, field activity planning, RFP and quote through to account management support, which covers activities such as defining customers, managing Contracts etc.

Execution to Billing (E2B)

Execute an entire cycle of contract, from project initiation to invoicing the client, including activities like Project Execution, Timesheet Management, and Project Expense Management

Quote to Cash (Q2C)

Get real-time visibility and control on financial performance of a project with tools that cover Revenue Recognition, Project Budgeting, Project Revenue and Profitability

Request to Release (R2R)

Starting with workforce capacity planning that is a part of recruitment process, the solution covers complete Human Capital Management process. This comes with a payroll engine that incorporates rules of 50+ countries.

Industry Solutions

IT/ITeS/BPO

Ramco SRP supports milestone-based, T&M based as well as Capped T&M based projects. Benefits include:

  • On-time, on-budget completion of projects
  • Improved resource utilization
  • Complete and real-time visibility of project profitability

Consulting

Ramco SRP provides an integrated platform for consulting companies where timesheet entry, invoice generation and billing are all inter-linked to one another. Benefits include:

  • On-time, on-budget completion of projects
  • Improved resource utilization
  • Complete and real-time visibility of project profitability

Complementary ERP Modules Built On Common Platform

Finance & Accounting

Transform your hitherto administrative financial tasks into well-synchronized processes to enable the best possible financial supply chain management
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Project Management

Build the knowledge, skills, tools, and techniques required to manage and account projects in order to meet or exceed stakeholder expectations
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Time and Attendance

Fully integrated Time and Attendance module - which supports multiple time entry modes such as swipe cards, bio devices, online data input, NFC and facial biometric based attendance
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Global Payroll

Keep your promise of paying your employees the right pay at the right time, across regions. Ramco offers one Global Payroll platform to manage Payroll across Japan, China, ANZ, APAC, India, Middle East, Africa, U.K. & Ireland.
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