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Digital Transformation, Inspired by Innovation – Annual Report 2020

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Fiscal Year 19-20 Highlights

Annual Revenue



13%Growth YoY

Profit After Tax


Million-Dollar-Plus’ Deals


Unexecuted Order Book (as on March 31, 2020)


In the world of business today, speed matters more than anything else, and Digital Transformation will be possible only when organizations are agile. Transforming operations will bring in operational excellence that will be driven by technology thus paving way for innovation and excellence. This is where Digital Transformation steps in. We, at Ramco, continue to emphasize on the fact that a true Digital Transformation is all about results that should be driving an improvement that is not just incremental but substantial. What was expected to become a need by 2025, has now become urgent and important.

One of Middle East's Largest Restaurant franchise, Americana selects Ramco

Chennai / Sharjah - June 26, 2019

  • To manage its HR & Payroll operations covering 44,000+ employees for 1800 restaurants across 13 countries
  • Phase 1 initial ramp up for 9000 employees of UAE goes live

Sharjah, UAE / Chennai, INDIA – June 26, 2019 – Buoyed by the success witnessed in winning the trust of multinational organizations, Ramco Systems, the global cloud enterprise software provider, today announced that Kuwait Food Company (Americana) K.S.C.C., one of the largest food companies in the Middle East has chosen Ramco HR & Global Payroll solution to manage the HR operations.

Ramco will be implementing its HR suite including modules to automate Core HR, Leave, Time & Attendance, Global Payroll, Talent Management and Performance Management. In addition to a unified HR platform, Americana will leverage Ramco’s Managed Payroll Services to effectively handle its multi-country, multi-currency operations, thereby strategically helping Americana in their growth and expansion plans. Phase 1 implementation in the UAE for 9000 employees is live now.

Commenting on the win, Virender Aggarwal, CEO, Ramco Systems, said, “Many a large organizations are grappling with outdated systems which are weighing heavy on their operations. A modern cloud based enterprise system which is built with the employee in mind is the need of the hour. The thrust we place on next gen innovations around voice, chatbots, and machine learning based automation, combined with the functionality to address complete HR and Global Payroll on one platform; has helped us win the trust of global clients. This win, further reaffirms the platforms’ capability to address large employee operations with utmost ease.”

Complete with chatbots and facial recognition-based workforce management, organizations can deploy Ramco HCM on-cloud, on premise or leverage as a managed service. The multi-tenant architecture with embedded intelligence and device agnostics features now serves more than 500 customers worldwide. With innovative concepts of Haptic Design, Context-sensitive Pop-ups and Chatbots to carry out self-service, Ramco has been setting the benchmark for Innovation in this segment. With statutory compliance across 45+ countries covering ANZ, Asia (including Japan & China), Middle-East & Africa, UK and Ireland, Ramco’s Global Payroll is available in English, Japanese, Mandarin, Bahasa, Thai, Malay, Arabic among others.

About Americana Group:
Americana Group was founded in 1964 in Kuwait. It employs more than 60,000 employees across its two divisions. Americana Restaurants Division operates close to 1,900 restaurants of some of the world’s most popular brands. Americana Food Division has a wide foot-print, with 25 manufacturing sites and products distributed to more than 20 countries. Americana is one of the largest food companies in the Middle East & North Africa (MENA), with capabilities spanning manufacturing, distribution and restaurant operations.

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