CASE STUDIES
PHI reaffirms its decade-old trust in Ramco
PHI predicted rapid growth of their business in the immediate future and wanted a system that seamlessly integrated across maintenance, materials and finance & accounting. The growing number of bases also called for a system that will be web centric for use by the personnel in the field bases. This will provide for real time data for better analysis and decision making.
Business Needs
- Disparate systems – over 1000 individual data silos needed to be replaced with 1 source of data
- An IT system that is aligned with PHI’s expansion of global operations with excellent scalability
- Ability to plan heavy maintenance of their aircraft to reduce downtime of aircraft
- Ability to have near zero usage of paper (paperless Shops & Hangars)
- Streamline supply chain across their growing number of bases
- Optimize inventory across all field bases
- Ability to track warranty efficiently
- Replace the home grown EFB with a robust product that will be state of the art in technology and features
- Reduce the time to bill after the flight had taken place
Featured Solutions
- Aviation Analytics
- Ramco Maintenance & Engineering
- Electronic Flight Bag
Ramco’s Solution
- Ramco’s web centric application with rich functions in maintenance, engineering and supply chain provided seamless flow and visibility of data across these functions
- Integration with their accounting system with minimal to no human intervention
- Centrally controlled resource requirements (Man power, materials & equipment)
- Streamlined forecasting & planning of personnel and materials reducing their heavy maintenance time turn-around time by almost half
- Real-time tracking of aircraft usage and analysis resulting in PHI’s ability to engage in new/competitive pricing models
- Comprehensive Materials Request Matrix, integrating all locations for automated flow of supply chain of parts
- Automated warranty claim generation based on set rules enabling PHI to track warranty even on small items
- Seamlessly integrated EFB providing the following:
- Paperless cockpit
- Offline system with ability to communicate through serial port
- Simple & easy to use flight planning, fuel burn calculations and weight & balance
- Near real time billing (Pilot pushes a button upon agreement by the customer in order to to update data into the billing system)
Key Benefits
- Single source of data that is real time enabling better decision making
- Achieved paperless shops, hangars and cockpit
- Streamlined aircraft visit planning resulting in increased aircraft availability resulting in incremental revenue of $1.5 million per year per aircraft
- Enhanced warranty tracking enabling savings of around $6 million per year
- 99.9% Inventory accuracy at all stocking locations
- On-time billing and financial closure
- Complete visibility over parts (internal, external and under repair ) across locations
- Automated flow of parts removing any manual intervention using min-max that automatically orders parts for optimal stocking
- Real time Warranty tracking discovered new savings