Eagle Cement Corporation operates the largest cement plant in the Philippines and is the fourth largest player in the country. It was generating double-digit volume growth in 2021 despite the impact of a pandemic. It had a positive impact on overall revenue, despite a dip in the average selling price of cement. However, Eagle Cement's costs were rising, and profitability shrunk. The erstwhile Enterprise Solutions provider that offered broad-based solutions could not tackle these challenges specific to the customer situation.