Radisson Blu, world-renowned hotel chain, trusts Ramco

RADISSON: HOTELS THAT LOVE TO SAY YES!

Radisson Blu Edwardian Hotels are a collection of luxury hotels in over 14 prime locations in the heart of London, Heathrow, and Manchester. A leading hotel group in the UK, it is owned by Carlson, one of the world's largest hospitality businesses. Turning over more than $22bn each year, Radisson has worked hard to preserve its winning edge. And for a company, this huge, efficient management of Human Capital becomes a top priority. That’s when Ramco stepped up and made the employees ‘happy’!

Limitless capabilities achieved through quick deployment

Ramco ERP on Cloud proved to be a perfect fit right from the very beginning. Ramco worked closely with the client to clearly determine the success factors for implementation. Factors such as:

• Top management commitment
• An extensive scoping process to understand the nuances of the business
• Detailed prototyping and well-documented solution requirements, paved way for increased productivity and rapid growth.

Ramco and Radisson would also need to put together a well-managed change request process and benchmark testing of performance under various volume and concurrent usage situations.

Once these factors had been identified, extensive due-diligence was completed to arrive at a glove-fit solution. Ramco’s pre-existing components included a financials application. Radisson had already begun to leverage Ramco’s client server for their payroll needs, and this was migrated to a web-based application during implementation . Ramco then engineered several custom components for business processes including:

• Workforce Management (for conferences and banquets planning)
• Time Sheets
• Pay Grid (a solution that drives the employee compensation process)
• Employee development appraisal process