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CASE STUDIES

Life Flight Network Trusts Ramco Aviation for Operational Excellence

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About Life Flight Network

 

Founded in 1978, Life Flight Network is a not-for-profit patient transport service providing helicopter, fixed-wing, and ground ambulance transport throughout Oregon, Washington, Idaho, Montana, and Nevada.

They provide ICU-level care and rapid transport either from the scene of an accident and/or from one hospital to another. Their mission is saving lives with industry-leading care and transport.

The organization operates extensively across a vast and diverse geographical region.

 

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60
aircraft
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44
helicopters
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15
fixed-wing aircraft

Key business challenges

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Multiple isolated systems for supply chain, maintenance, and finance.

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Manual tracking of parts and cores after issue.

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Non-electronic recordkeeping for management of fleet, maintenance programs, and configuration for AC models and parts.

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Need for centralized visibility over inventory and uniform processes across all bases.

 
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Solutions Offered

  • One integrated solution for all the bases
  • Best business practices in aviation maintenance processes
  • Better tracking of cores and inventory

Key Business Benefits

  • One integrated solution to manage all business areas with access to Ramco Hubs for fixed asset management, integrated supply chain maintenance, and finance system.
  • Meticulous tracking of cores and end-to-end life cycle of components.
  • Complete visibility of parts across multiple locations, such as internal, external, and under-repair.
  • Near 100% accuracy in inventory tracking.
  • Warehouse restructuring across all the bases as per Ramco's suggestion and business model.
  • Reduced Aircraft on Ground (AOG) Purchase Orders
  • Comprehensive user-defined workflow
  • Effective Service Bulletin/Airworthiness Directive (SB/AD) management, and aircraft and part configuration management.

We were impressed by Ramco's cutting-edge innovations and scalable products, which promised to maximize technological benefits in the market and facilitate seamless implementation across multiple bases. Ramco conducted a comprehensive analysis of our requirements, evaluated the scope of work, and provided a detailed roadmap outlining the solution. Ramco’s ability to integrate processes that were previously split between multiple platforms allowed us to reduce downtime and overhead costs. Assisted by Ramco’s Program Managers, we created operation-specific ‘user guides’ that significantly streamlined processes.

Mr.Brandon Jensen, Director of Aviation Maintenance Quality | Life Flight Network

Learn complete customer story here

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