Addressing Labor Challenges in Aviation MRO through Innovative Technologies

by   |  4 min read
Published :
Addressing Labor Challenges in Aviation MRO through Innovative Technologies

The aviation Maintenance, Repair, and Overhaul (MRO) industry faces a looming crisis. A combination of a retiring workforce, talent shortage (especially in engineering and maintenance fields), and rapid technological advancements poses significant challenges demanding innovative solutions, such as advanced MRO software. Recent studies by Oliver Wyman highlight a critical labor shortage in the aviation sector, projected to widen significantly by 2027, affecting both operations and growth within the industry.

The North American MRO market anticipates a shortage of 43,000 aviation maintenance workers by 2027, representing more than 24% of the required workforce. According to the studies, this deficit is certain to disrupt operations, from causing flight delays and cancellations to necessitating the maintenance of additional spare aircraft and parts. This affects the entire aviation ecosystem. Airport management becomes increasingly difficult with airlines lacking aircraft in-services due to maintenance requirements and prolonged lead times. The shortage extends beyond North America, with significant impacts anticipated globally. In Europe and other regions, similar strains are noted. Up to 79% of MRO aviation software operators find it difficult to source qualified technicians, stated Oliver Wyman.

Compounding the challenges are the evolving aircraft fleets. As airlines modernize, there is a rising demand for technicians skilled in both legacy and newer technologies, highlighting the need for continuous training and adaptation, as noted by Oliver Wyman.

The Next Generation Workforce Demands Tech-Savvy Solutions


Industry leaders are increasingly turning to technology to overcome the challenges. Technologies like mobile applications for precise dent mapping, augmented reality for maintenance tasks, and real-time asset tracking for warehouse inventory management are no longer futuristic concepts; they are present-day tools that significantly enhance productivity and operational efficiency​​. These advancements in MRO aviation software not only optimize operations but also attract a tech-savvy generation to the field.

Monica Badra, Founder of Aero NextGen, a digital solution brokerage led by MRO experts, emphasizes the importance of investing in digital solutions to attract top talent and provide an appealing employee value proposition. "The next generation workforce expects nothing less than advanced and user-friendly interfaces and technologies in the MRO software, as opposed to spending months learning to navigate dinosaur systems,” she points out.

Ramco Systems: A Tech-Driven Solution for a Complex Industry

Ramco Systems is at the forefront of integrating cutting-edge technology into its aviation ERP to address these pressing industry challenges. Its comprehensive MRO aviation software streamlines complex maintenance processes, enhances operational efficiency, and ensures regulatory compliance. Key features include real-time data analytics, allowing MROs to predict maintenance issues before they occur, and a full suite of mobile applications, enabling technicians to access critical information and perform tasks on the go. These features make MRO software an attractive tool for current and prospective employees.

Highlighting the transformative impact, Monica Badra says, "At Aero NextGen, we've seen first-hand how Ramco's aviation ERP can revolutionize MRO operations. Its ability to integrate advanced analytics and mobile solutions not only optimizes workflow but also attracts a new wave of tech-savvy professionals, critical for the future of aviation maintenance."

Manoj Singh, President of Global Aerospace, Aviation, and Defense at Ramco Systems, adds, "Our aviation ERP solutions are capable of anticipating tomorrow’s needs apart from tackling today’s challenges. Leveraging technology like AI, IoT, and predictive analytics, we are setting new standards in the aviation industry, ensuring our clients are always ahead of the curve."

Doing More With Less: Strategic Planning Optimizes Workforce

Ramco Systems does not just address the immediate labor challenges but is also paving the way for a more sustainable and efficient future in aviation maintenance with its MRO software. Through strategic use of technology and comprehensive workforce planning, Ramco Systems aims to attract a new generation of maintenance professionals equipped to handle the complexities of modern aviation MRO.

Manoj focuses on maximizing efficiency by “doing more with less,” using advanced planning and optimization techniques to streamline the labor required for work plans. For instance, a line maintenance provider requested more manpower at 12 line stations to manage the committed turnaround time at the gates. “During our discussion, we demonstrated how they could deliver the required output via the line maintenance optimization tool without increasing the workforce and utilizing their existing manpower more efficiently,” Manoj added.

Experts at Aero NextGen agree that the integration of sophisticated ERP systems is key to mitigating the impact of labor shortages. The sophisticated aviation ERP systems automate complex processes and provide real-time insights, allowing MROs to "do more with less" in a labor-constrained environment.

A Sustainable Future for Aviation MRO

As the industry evolves, the integration of such technologies with proactive talent management will be crucial in overcoming the labor challenges in the aviation MRO sector. This approach not only ensures operational continuity but also enhances the appeal of the aviation maintenance profession to emerging talent, ensuring a resilient future for the industry.