Dealer Management Software

Unifies Dealers and Manufactures and helps them focus more on customers’ satisfaction - their key to growth

In a flat word, being in the business of Automobile, FMCG or a typical manufacturing segment, you are bound to deal with multiple levels of distributors/ dealers both globally and locally. Though they are often separate businesses and legal entities, with their own set of business goals, their success can mirror yours. Your dealer or distributor’s operational efficiency levels and customer satisfaction measures are no more their concern. To succeed jointly, you need to have broader, integrated, real-time data and processes.

On the other hand, being a dealer or a distributor is equally or more challenging. Your customer expects the right product or service on time, every time. For this, you need to optimally forecast, plan and align your inventories, resources, and processes on real-time. Whether your customer is on phone or in your showroom, if your employees lack real-time information and are inhibited by outdated processes you might have to face the risk of customer loyalty erosion. A smooth flow of information and data within various departments/ branches and also with your manufacturer is the key.

Ultimately whether you are a manufacturer or a distributor, to survive and succeed in the modern dealership environment, you need to deploy a sophisticated dealer management software that can help you deliver the right products at the right place and time for a right price.

Ramco Dealer Management System (DMS)

Ramco Dealer Management System is designed to integrate OEMs/ manufacturers, dealer networks, and end-customers so that the entire business value chain amongst them synergizes, ultimately providing solutions instead of products to customers. The software comprises application packages that smartly streamline distributors’ entire operations, while providing the manufacturer with a window into select areas of his distributors’ operations and vice versa. Such transparent and integrated operations ensure 360o focus on customers, a must to survive in the fierce competitive markets.

Moreover, as Ramco DMS is delivered on Cloud, you can avail the entire suite of product over the Internet, which gives you the freedom to access information from any part of the globe at the click of a button. Besides, Cloud delivery model ensures minimal investment and quick go live, a boon for companies looking to reduce TCO

For the manufacturer, Ramco DMS can act as an extended capability to Ramco’s industry –leading Ramco ERP on Cloud. With real-time integration across core functions such as manufacturing, finance, sales and service, sophisticated reporting and proven processes, Ramco DMS provide a high degree of data integrity and operational controls.

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