The e-commerce sector has seen robust growth in the last few months. There has been accelerated digitization of global retail with the holiday season in full swing. According to the data available, global e-commerce share in overall retail trade has risen from 14% in 2019 to nearly 17% in 2020. While the developed economies had already taken to e-commerce in a big way, it is the emerging economies that have made the greatest switch to online retail in 2020. This trend of e-commerce growth that has started in 2020 is now expected to sustain itself in the years to come.
With online retail becoming the new norm of shopping, the boom in e-commerce logistics is clearly visible, and businesses now need to digitize and optimize their supply chains to ensure a seamless and desirable customer experience.