Ramco Systems is a Finalist at ISG Paragon Awards™ ANZ 2026: A Multi-Country Payroll Transformation Story

Ramco Systems is a Finalist at ISG Paragon Awards™ ANZ 2026: A Multi-Country Payroll Transformation Story
4:18
by   |  2 min read
Published :
Ramco Systems is a Finalist at ISG Paragon Awards™ ANZ 2026: A Multi-Country Payroll Transformation Story

We are excited to share that Ramco Systems has made it to the finals at the ISG Paragon Awards™ ANZ 2026, under the Transformation Category. The nomination is tied to our payroll transformation project with Air Niugini Limited, the national airline of Papua New Guinea. For the Ramco ANZ team, this one is personal.

A 50-Year-Old Airline Ready for Change

Air Niugini has been in operation for five decades. And like many organisations of that age, parts of its infrastructure had not kept pace with its ambitions. The airline's 2025-2027 Corporate Plan, titled "Driving Sustainable Growth and Financial Stability," laid out a clear direction: tighten financial controls, raise operational standards, and invest in the right systems and people.

Payroll was an early priority. With over 2,000 employees spread across four countries, it was also one of the most complex areas to fix. The existing system, Chris21, had been running for close to 20 years. Reconciliations happened in spreadsheets. Manual workarounds were the norm. Payroll errors were regular, and leadership had no straightforward way to track one of the company's biggest cost lines. It was not a sustainable setup for an airline looking to grow.

What Ramco Built

The project ran from October 2024 to April 2025. In that time, Ramco deployed Ramco Payce across Papua New Guinea, Singapore, the Philippines, and Australia.

The structure of the solution was worth noting. PNG payroll was kept in-house, while the remaining three countries moved to a managed outsourced model. Both operated on the same platform. That meant Air Niugini could adapt to local requirements in each country without running separate systems or losing oversight at the centre.

Integration was a big part of the work too. Air Niugini was simultaneously rolling out Oracle ERP and Oracle HCM. Ramco Payce connected into both through a certified Oracle Global Payroll Interface, so there was no disconnect between HR, finance, and payroll from the start.

The numbers after go-live told a clear story:

  • Manual processing time across HR and payroll dropped by 40-50%
  • Payroll corrections and exceptions fell by 50% within the first three live pay cycles
  • The end-to-end payroll cycle became 30% faster
  • The same team that once managed payroll for two countries now handles four
  • In an internal HR survey, payroll was rated among the best performing functions in the airline

The Bigger Picture

A few outcomes from this project went beyond the usual metrics.

Shifting from on-premises infrastructure to Microsoft Azure had a direct environmental impact. Azure operates up to 93% more energy efficiently and is up to 98% more carbon efficient compared to traditional data centres. On top of that, digital payslips replaced a process where staff had to physically collect printed slips from booths on-site. Less paper, less friction.

The team behind the implementation also stood out. Around 90% of the ANL project team were women. The airline's CFO led the programme as Sponsor and Steering Committee Lead. The new platform now gives ANL leadership direct visibility into gender diversity and pay equity data, something the old system simply could not offer.

Why This Nomination Matters

The ISG Paragon Awards™ carry real weight in the ANZ region. They are not based on submissions alone but on demonstrated, measurable impact for clients. Being a finalist in the Transformation Category, with Air Niugini as our nominated client, is recognition that the work done here genuinely moved the needle.

To the full Air Niugini and Ramco teams who delivered this: well done. This is yours.

Read more about the Air Niugini story:

Frequently Asked Questions (FAQs)

Ramco Systems was named a finalist at the ISG Paragon Awards™ ANZ 2026 in the Transformation Category. The nomination recognises Ramco's multi-country payroll transformation delivered for Air Niugini Limited, the national airline of Papua New Guinea, across four countries including PNG, Singapore, the Philippines, and Australia.

Ramco Payce is a cloud-native, single-code payroll platform developed by Ramco Systems. It supports multi-country payroll processing, managed payroll outsourcing, and integrates with leading ERP and HCM systems including Oracle. It is designed for organisations that need country-specific payroll flexibility without managing multiple disconnected systems.

Ramco Systems deployed Ramco Payce for Air Niugini between October 2024 and April 2025, replacing a legacy payroll system across four countries. The transformation introduced a Hybrid Payroll Operating Model, integrating with Oracle ERP and Oracle HCM. Key outcomes included a 40-50% reduction in manual processing time, 50% fewer payroll errors, and a 30% faster payroll cycle.

A Hybrid Payroll Operating Model is an approach where a company manages payroll in-house for some countries while outsourcing payroll processing for others, all on a single unified platform. Ramco Systems implemented this model for Air Niugini, keeping PNG payroll in-house while managing Singapore, the Philippines, and Australia through an outsourced managed payroll service.

The ISG Paragon Awards™ ANZ are annual technology and services awards recognising providers that deliver measurable, real-world transformation for clients across Australia and New Zealand. Being named a finalist is considered one of the most credible industry recognitions in the ANZ technology services space.

Ramco Payce currently manages payroll for Air Niugini across four countries, Papua New Guinea, Singapore, the Philippines, and Australia, all operated by the same centralised payroll team on a single platform.

The Air Niugini payroll transformation delivered measurable sustainability outcomes. Migrating from an on-premises system to Microsoft Azure reduced energy consumption significantly, as Azure operates up to 93% more energy efficiently than traditional data centres. Digital payslips replaced printed ones collected from physical booths, reducing paper usage across the organisation.

Related Posts

All Rights Reserved. © Copyright 2024. Ramco Systems.