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CASE STUDIES

Leading Aircraft MRO, Air Asia Company Limited TRUSTS Ramco Aviation

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About Company

 
  • Established in 1955 its headquartered in Taiwan (Tainan)
  • One of the most reputed 3rd Party MRO service providers in Asia pacific region
  • Subsidiary of Taiwan Aerospace Corporation (TAC) and the only Taiwan-based professional MRO with rich experience, standard facilities, equipment, well-skilled workforce and competitive prices in servicing both commercial and military aircraft in the Asia Pacific region
  • Hangar Maintenance (C/D Checks, Mods, Repairs) of Airbus, Boeing , Embraer, Fokker, Bombardier, Cessna narrow body fleets

Key business challenges

 

  • Paper based contract management and tracking for heavy maintenance operations
  • Manual estimations, planning and workscoping of hangar check packages
  • Lack of visibility of materials, resources and tools leading to overspending
  • Conventional work execution and paper based reporting.

Solution Offered

 
Integrated solution covering MRO contracts, Maintenance, and Mobility solutions
Scalable solution hosted on cloud to support growing business needs
API-based digital enterprise across its ecosystem

Business benefits

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15% reduction in its production planning process

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Paperless maintenance execution using a Digital task card and electronic signature

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Optimized planning and work scope analysis for accurate work estimations

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Reduce overall order to cash TAT and eliminate the revenue leakage by efficient work reporting

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Automate business process by elimination the data entry by 3rd party interface

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To adhere to the customer SLA, increase the customer satisfaction, and reduce the penalty

With a primary goal to achieve paperless operations and support green environmental protection and with a vision to become a world-class and professional aircraft Maintenance, Repair, and Overhaul (MRO) service provider, we found a perfect technology partner and a best-in-class Aviation software provider in Ramco Systems. Ramco’s rich domain expertise along with the able team members at AACL ensured to the turnaround of this project during the pandemic. Ramco’s Digital Task card feature has been helping us achieve our goal. We are confident that these will be signed off by the Civil Aviation Authority (CAA) and Federal Aviation Administration (FAA), as well.

Air Asia Company Limited, Director of Commercial Aircraft Planning , Eric Y.C. Tsai,