World's leading communication provider, Avaya trusts Ramco

Why Avaya Needed a New Solution

• Complex Flexi benefit policies – There was a separate reimbursement process, which needed to be interlinked with the Flexi Plan
• Complex payroll – Handling the Payroll processing and Payroll policies of 2,200 employees was a major challenge
• Inefficiency – The company was not satisfied with the tracking and handling of data
• Handling of employee queries – Employee queries were not being taken care of properly
• Tax calculation – Avaya was unhappy with the existing process for Income Tax calculation

How Ramco was Able to Help

Ramco gave Avaya a specialized solution, which was a perfect fit for their needs. Solution highlights included:

• HR & Payroll – HR activities were being handled on-site, whereas Payroll activities were being managed offshore
• Interlinking of Flexi plan and reimbursement – This enabled easy and obstacle-free working
• ESS and Payroll modules – Handling of complex pay structure elements became simple with in-built logic as well as controls
• Tax Calculation – Processing of Income Tax and related activities became organized with the new system