Modernising Payroll for a Major Malaysian Bank with Ramco
Headquarters
Malaysia (5 Entities)
Head Count
5,500–5,800
Go Live
January 2026
Industry
Banking & Financial Services
Business Challenge
The bank's legacy payroll system presented significant operational challenges as the organisation scaled. Key issues included:
Inflexible processing cycles
The system could not accommodate additional payroll runs outside the standard timeline, making adhoc and off-cycle bonus payouts operationally cumbersome.
Disconnected HR and payroll
Workday served as the system of record for HR data, but payslips and payroll outputs were generated separately, creating manual reconciliation overhead.
Slow turnaround times
Payroll processing took significantly longer than industry benchmarks, reducing the efficiency of the payroll administration team.
Ramco Solution Overview
Workday PECI
Integration for real-time employee data synchronisation
GPC Plating
Connector for gross-to-net payroll computation
Multi-entity
Payroll management across 5 legal entities
Support for Regular
Adhoc, and Exit payroll run types
Malaysia statutory compliance
EPF, SOCSO, EIS, PCB, and Zakat
AI-powered
Payroll automation for exception detection and reconciliation
Impact After Ramco Global Payroll
Employee Experience
Payslips and EA forms are now available directly within the Workday portal — employees no longer wait for manual distribution.
Payroll Operations
Payroll administrator turnaround time (TAT) significantly reduced through automation and streamlined exception handling.
AI & Automation
AI-powered automation flags payroll exceptions and anomalies before processing, reducing manual review time.