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Competency is a key consideration for HR departments where human capital is seen as having a direct impact on business output. In such scenarios, competency is central to activities involving recruitment, training, performance, and continuity. However, measurement and identification of competency remain a difficult problem for most organizations, which is where the competency-based management model comes in.
Competency-based management enables standardization of HR processes, taking in consideration the business goals and the competencies required. This means that there should be clear mapping between an employee’s competency and the results expected.This is achieved through the following:
Competency-based management leads to reduced turnover and higher business performance, as employee satisfaction increases because of being placed in a role matching the competencies.
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